Contact - LankanTrails

Get in Touch with LankanTrails

Ready to explore Sri Lanka? Contact us for a free quote, booking inquiries, or any questions about our services. We're here to help 24/7!

WhatsApp

Get instant replies! Chat with us on WhatsApp for quick quotes and booking assistance.

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Call Us

Speak directly with our team. Available 24/7 for emergencies and urgent bookings.

+94 75 822 1454

Email

Send us detailed inquiries. We respond within 2 hours during business hours.

Email Us

Business Hours

24/7 Available
Emergency Support Anytime

Response Time

Within 2 Hours
During Business Hours

Location

Based in Colombo
Serving All of Sri Lanka

Languages

English, Sinhala

Frequently Asked Questions

Quick answers to common questions about booking and our services

How do I book a driver with LankanTrails?

Booking is easy! You can contact us via WhatsApp (+94 75 822 1454), call us, fill out the contact form, or email us at info@lankantrails.com. We'll respond with a personalized quote and itinerary within 2 hours.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, PayPal, and cash (USD, EUR, GBP, or LKR). A deposit is required to confirm your booking, with the balance payable before or at the start of your tour.

How far in advance should I book?

We recommend booking at least 2-3 weeks in advance, especially during peak season (December-March). However, we can often accommodate last-minute bookings if vehicles are available. Contact us to check availability.

What's included in the price?

Our prices include: vehicle rental, driver services, fuel, parking fees, tolls, and vehicle insurance. Not included: entrance fees to attractions, accommodation (unless specified), meals, and driver accommodation for multi-day tours.

Can I customize my itinerary?

Absolutely! We specialize in customized tours. Tell us your interests, must-see places, and pace of travel, and we'll create a personalized itinerary just for you. Flexibility is one of our key strengths.

What is your cancellation policy?

Cancellations 14+ days before: full refund. 7-13 days before: 50% refund. Less than 7 days: no refund. We understand emergencies happen, so we evaluate each case individually. Travel insurance is recommended.

We Serve All of Sri Lanka

Professional driver services available throughout the island

Colombo & Western Province

Kandy & Central Province

Galle & Southern Coast

Sigiriya & Cultural Triangle

Ella & Hill Country

Yala & East Coast

Jaffna & Northern Province

All Major Airports